Terms of Service

Welcome to Mirza Auto Parts. These Terms of Service govern your use of our website and your purchase of products from Mirza Auto Parts. By accessing our website or placing an order, you agree to these terms and our applicable policies.

Orders

All orders are subject to product availability and order confirmation.

We reserve the right to cancel, decline, or limit an order where necessary due to reasons such as product availability, incorrect customer information, pricing or listing errors, suspected fraudulent activity, or other legitimate business reasons.

If we cancel an order after payment has been received, any applicable refund will be processed according to our Return & Refund Policy.

Customers are responsible for providing accurate and complete delivery and contact information when placing an order.

Products and Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and availability information are accurate and up to date.

Minor differences in product appearance, packaging, labeling, or images may occur.

Customers are responsible for confirming product compatibility with their motorcycle before placing an order. If you are unsure about compatibility, please contact Mirza Auto Parts before purchasing so we can assist you.

All products identified as genuine Honda parts are represented as genuine Honda motorcycle parts.

Honda and other third-party brand names, logos, trademarks, and model names belong to their respective owners. References to these brands and motorcycle models are used for product identification and compatibility purposes.

Pricing

We make reasonable efforts to ensure that product prices displayed on our website are accurate.

Prices may change from time to time without prior notice. Any applicable shipping charges, discounts, or promotional terms will be communicated or displayed during the ordering process.

If a pricing or listing error occurs, we reserve the right to correct the error and, where appropriate, cancel an affected order and refund any payment already received.

Payments

Available payment methods and applicable payment requirements will be displayed during the ordering process.

For Cash on Delivery (COD) orders, applicable advance courier charges may be required before the order is shipped. The remaining product amount will be payable upon delivery.

For bank transfer orders, the full order amount must be received and confirmed before the order is shipped.

Shipping and Delivery

Orders are generally processed within 1–2 business days after order confirmation or payment confirmation, where applicable.

Estimated delivery is generally 2–5 business days after dispatch for most locations in Pakistan.

Delivery times are estimates and may vary depending on the destination, courier service, weather, public holidays, security conditions, or other circumstances beyond our control.

For complete information about delivery charges, delivery times, COD orders, failed deliveries, and other shipping matters, please see our Shipping Policy.

Returns, Refunds, and Replacements

Returns, refunds, exchanges, and replacements are handled according to our Return & Refund Policy.

Eligible return requests must be submitted within the applicable return period specified in that policy.

Please review our Return & Refund Policy before placing an order.

Website Use

You agree to use this website only for lawful purposes.

You must not:

• Attempt to interfere with or disrupt the operation of the website.
• Attempt to gain unauthorized access to our systems or accounts.
• Use the website for fraudulent or unlawful activities.
• Copy, reproduce, modify, distribute, or commercially use website content without permission.
• Introduce malicious software, code, or other harmful material to the website.

Intellectual Property

Unless otherwise stated, website content including text, graphics, logos, photographs, product images, page designs, and other materials is owned by or used by Mirza Auto Parts with appropriate rights.

You may not reproduce, copy, modify, distribute, publish, or commercially use our website content without prior written permission.

Third-party trademarks, logos, brand names, and product names remain the property of their respective owners.

Website Availability

We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, or free from errors.

We may temporarily suspend or modify website features for maintenance, updates, security, or other operational reasons.

Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, services, or applicable requirements.

The updated version will be posted on this website with the applicable update date.

Contact Us

If you have questions regarding these Terms of Service, please contact us:

Mirza Auto Parts
Address: Zafarwal, Punjab 51670, Pakistan
Email: shop@mirzaautos.pk
Phone / WhatsApp: +92 331 5150156
Business Hours: Monday–Saturday, 9:00 AM–8:00 PM
Sunday: Closed